Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated
This Privacy Policy was last updated on September 21, 2025
Introduction
Welcome to ILoveTools. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@ILoveTools.com.
This privacy notice describes how we might use your information if you visit our website or use our services. It applies to all users of our services.
Information We Collect
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on the services, express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.
The personal information we collect may include:
- Name
- Email address
- Phone number
- Billing and payment information
- Files you upload for conversion
- Usage data and preferences
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information.
How We Use Your Information
We use personal information collected via our services for a variety of business purposes described below:
- To facilitate account creation and logon process
- To provide and improve our services
- To process file conversions and deliver results
- To send administrative information to you
- To send you marketing and promotional communications
- To protect our services and users
- To respond to user inquiries and offer support
- To comply with our legal obligations
Sharing Your Information
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law.
We may share your personal information with third parties in the following situations:
- With service providers who perform services for us
- With business partners for joint offerings
- With analytics providers to help us understand usage patterns
- For legal compliance or protection of rights
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
All files uploaded for conversion are automatically deleted from our servers within 24 hours of processing, unless you choose to store them in your account.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
Uploaded files are automatically deleted from our servers within 24 hours of processing, unless you choose to store them in your account. Account information is retained for as long as your account remains active.
International Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, we may transfer your personal information to the United States and process it there.
Your Privacy Rights
In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions, such as the EEA and UK, you have certain rights under applicable data protection laws. These may include the right to:
- Request access and obtain a copy of your personal information
- Request rectification or erasure of your personal information
- Object to the processing of your personal information
- Request restriction of your personal information
- Request transfer of your personal information
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. Cookies are small data files stored on your device that help us improve your experience and understand how our services are used.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.
Contact Us
If you have questions or comments about this notice, you may email us at privacy@ILoveTools.com or by post to:
ILoveTools Privacy Department
123 Tech Street
San Francisco, CA 94103
United States